Quick Overview:

• Tires are covered under a limited warranty against defects in workmanship and materials for up to 50,000 km or 1 year from the date of purchase (whichever comes first). Road Cruza brand and Southeast produced tires are covered for up to 80,000 km or 2 years (whichever comes first).
• The warranty is a manufacturers warranty and does not cover damages in the tire such as bulging, cracking or splitting.
• User damage such as crashes or punctures are not covered under warranty.
• Tires must be rotated every 10,000km or in accordance with vehicle recommendations, whichever distance is lower.
• Defective tires must be returned to the original Canada Tire Pro location for inspection
• Tires must be mounted on rims when presented for warranty inspection.
• Tires listed as ‘Final Sale‘ are not covered under warranty. Final Sale tires will be confirmed with the customer before purchase.

Full Limited Warranty

Canada Tire Pro offers a limited warranty against defects in workmanship and materials for up to 50,000 km or 1 year from the date of purchase (whichever comes first). Road Cruza brand and Southeast manufactured tires are covered for up to 80,000 km or 2 years (whichever comes first). An eligible tire that becomes unfit for use which it was designed due to manufacturing defect in workmanship and material will be replaced with an equivalent tire or refunded if a replacement is not available.

Limited Warranty Only Applies To The Original Purchaser, And Is Valid If All Of The Following Apply:

1. The original receipt (invoice) must be presented at the time of the warranty request.
2. The warranty is for the exclusive benefit of the original purchaser listed on the receipt (invoice) and is non-transferable.
3. The tire is a size and speed rating equivalent to or greater than that specified by the vehicle manufacturer.
4. The tire has been used only on the passenger or light truck vehicle on which it was originally installed.
5. The tire has not been used in commercial service.
6. To initiate a warranty claim, the defective tire/tires must be returned to the CTP location where they were originally purchased for inspection; tires replaced under warranty become the property of Canada Tire Pro.
7. To properly assess whether the issue is due to a manufacturer defect, the tires must be mounted on rim during warranty inspection in order for the mechanics to provide a report.
8. If a defective tire covered under this warranty cannot be replaced with an identical product due to unavailability, Canada Tire Pro will issue a full refund for the defective tire. The warranty applies only to the specific tire(s) identified as defective and does not extend to non-defective tires in the set.

The Limited Warranty Does Not Cover The Following:

Road Hazards/Misapplications/Abuse

Tire damage or irregular wear due to:

• Road hazards (e.g., cuts, snags, bruises, stone drill, bulge, impact damage or punctures etc.);
• Improper use or operation, including, without limitation: Improper inflation pressure, overloading, tire/wheel spinning, use of an improper wheel, tire chain damage, misuse, misapplication, negligence, tire alteration, or for racing or competition purposes.
• Insufficient or improper maintenance, including, without limitation: failure to rotate tires every 10,000 km as recommended, wheel misalignment, worn suspension components, improper tire mounting or demounting, tire/wheel assembly imbalance, flat spotting caused by improper storage or brakelock; or other vehicle conditions, defects, or characteristics.
• Contamination or degradation by petroleum products or other chemicals, fire or other externally generated heat, or water or other material trapped inside the tire during mounting or inflation. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the tire manufacturer. Tires inflated with anything other than air or nitrogen.
• Improper repair. Improper repair voids the Limited Warranty.

Rapid Tread Wear

• Tires used in commercial service have no mileage warranty. (such as mail carrier, taxi cab or ride sharing vehicles).

Irregular Wear

• Uneven or unusual wear patterns, including, without limitation: Shoulder wear, center wear, cupping, or feathering.
• Tires worn more than 0.8 mm (1/32 inch) difference in remaining tread depth between any two major tread grooves across the tire.

Cracking

• Weather/ozone cracking is not covered under the terms of this Limited Warranty.

Other

• Tires used in commercial service.
• Tires purchased as used.
• Tires purchased and primarily used outside Canada.
• Failure to follow any of the safety and maintenance recommendations.
• Any consequential damages and costs associated with returning goods, including but not limited to: loss of vehicle or equipment, loss of time, towing, loss of revenue, or inconvenience.